Effective date: July 20, 2026 · Last updated: July 20, 2026
VendorLens is a vendor pre-screening tool that gathers and organizes publicly available information about third-party vendors, and generates documents (such as requests for proposal, procurement handoffs, and business justifications) to support your own purchasing and due-diligence processes. The Service is provided on a software-as-a-service basis over the internet.
You must be at least 18 years old and able to form a binding contract. The Service is intended for business and professional use, not for personal, household, or consumer purposes. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" refers to both you and that organization. You are responsible for ensuring your use of the Service is permitted by your organization's policies and by applicable law.
VendorLens output is informational only. It is not:
Using the Service does not create any professional, advisory, fiduciary, agency, or confidential relationship between you and VendorLens. We are not your lawyer, auditor, security consultant, or procurement agent.
VendorLens is not a consumer reporting agency as defined by the U.S. Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) ("FCRA"), and the Service's output is not a "consumer report." You may not use the Service, or any output from it, in whole or in part, as a factor in establishing any individual's eligibility for:
You also may not use the output to harass, defame, or disparage any person or company, or in any way that violates applicable law. You are solely responsible for your use of the output and for any decision you make based on it.
The Service reads public sources, which may be incomplete, outdated, ambiguous, mismatched to the wrong company, or unavailable at the time of a scan. Automated collection can fail: a vendor's website may block automated readers, a registry may be down, or a name may collide with an unrelated entity.
"Not found" means "not located by this scan." It does not mean a vendor lacks a certification, control, or qualification. Similarly, a signal that is surfaced for review is not a finding of wrongdoing. Scores, likelihoods, tiers, and confidence indicators are our own estimates produced by our methodology; where we reference a standard or framework, that reference describes the factors we considered and does not mean the standards body produced, endorsed, or validated the result.
You must independently verify any finding before relying on it, and you remain solely responsible for vendor selection, contracting, and risk decisions. We are not liable for actions taken or not taken based on the Service's output.
The Service displays information about companies you choose to screen, drawn from public sources such as government registries, sanctions and screening lists, breach databases, court and regulatory records, news reports, and the companies' own public websites. We attribute sources so you can check them yourself.
We do not independently investigate, adopt, or verify third-party source material, and we do not endorse or make any representation about any company referenced in the output. Items that are unconfirmed are presented as matters to verify rather than as established fact. Third-party trademarks and names are the property of their owners and are used for identification only.
Corrections. If you are a company represented in the Service and believe information shown about you is inaccurate, incomplete, or misattributed, contact hello@getvendorlens.com with the specifics and supporting documentation. We will review the report in good faith and correct or remove information where warranted.
Parts of the Service use artificial intelligence to summarize and phrase findings. AI output can be incomplete or wrong, and may not reflect the most current information. AI-generated summaries are provided for convenience alongside the underlying sourced evidence; where the two differ, the sourced evidence and your own verification govern. Do not rely on AI-generated text as a statement of fact.
You must provide accurate registration information and keep your account credentials secure. You are responsible for all activity under your account. Accounts are for a single named individual: you may not share, sell, transfer, or allow others to use your account or seat.
Seat-limited plans cover a fixed number of individual users at your organization's email domain, and we enforce that limit. Whole-domain plans cover users at the domain you designate, subject to any stated employee-count limit. You represent that you are authorized to designate a domain and to bind the organization associated with it. Consumer email domains cannot be used for organization plans.
You agree not to:
We apply rate limits and other technical controls and may restrict or throttle access to protect the Service.
Fees. Paid plan prices, limits, and features are those presented at the time of purchase. Payments are processed by our payment processor; you authorize us and that processor to charge your payment method for all applicable fees.
Automatic renewal. Subscriptions renew automatically for successive periods (monthly or annual, as selected) at the then-current price, until cancelled. You may cancel at any time, effective at the end of the current billing period.
Refunds. Except where required by law, fees are non-refundable and there are no refunds or credits for partial periods, unused capacity, or unused seats. Cancelling stops future charges; it does not refund charges already made.
Price and plan changes. We may change prices or plan features. For subscriptions, changes take effect at the start of your next billing period, and we will give reasonable advance notice by email or in the Service. Continuing to use a paid plan after the change takes effect means you accept the new price.
Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, VAT, GST, or similar taxes, excluding taxes on our income.
Non-payment. If a charge fails or an account is past due, we may suspend or downgrade access after reasonable notice.
Free tier. Free usage is subject to the stated limits and may be changed or discontinued at any time.
As between you and us, you retain ownership of the information you submit to the Service. You grant us a limited license to host, process, and display that information solely to operate and improve the Service and to provide it to you. Our Privacy Policy explains what we collect and how we handle it, and is incorporated into these Terms by reference. You are responsible for ensuring you have the right to submit any information you provide.
If you send us suggestions, feature requests, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you. Feedback is not your confidential information.
The Service, including its software, scoring methodology, interfaces, documents, templates, and branding, is owned by Larraondo Labs LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service, and to use the documents it generates for your own internal business purposes, for as long as these Terms are in effect. All rights not expressly granted are reserved. You may not remove or obscure any proprietary notices.
The Service relies on and links to third-party sources and services. Their availability, accuracy, and terms are outside our control, and we are not responsible for them. Links are provided for reference and do not constitute endorsement. Your use of a third-party site or service is governed by that party's own terms.
We may modify, suspend, or discontinue any part of the Service at any time. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, and no service-level commitment applies unless stated in a separate written agreement signed by us. Features identified as beta, preview, or experimental are provided as-is, may change or be withdrawn, and are excluded from any commitments.
You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if your use creates risk or legal exposure for us or others, or if your account is past due. On termination, your license ends and we may delete your data after a reasonable period. Sections that by their nature should survive termination will survive, including sections 3 through 7 and 11 through 22.
THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, CURRENTNESS, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT OUTPUT WILL BE ACCURATE OR COMPLETE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LARRAONDO LABS LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
THESE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND REFLECT AN AGREED ALLOCATION OF RISK THAT FORMS AN ESSENTIAL BASIS OF THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You will defend, indemnify, and hold harmless Larraondo Labs LLC and its members, managers, officers, employees, and agents from and against any third-party claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service or its output; (b) your breach of these Terms or of applicable law; (c) any decision you make regarding a vendor; or (d) your use of the output in a manner prohibited by section 4. We will notify you of the claim and may participate in the defense with counsel of our choosing; you may not settle any claim in a way that imposes obligations on us without our written consent.
Informal resolution first. Before filing any claim, you agree to contact us at hello@getvendorlens.com and attempt in good faith to resolve the dispute for at least thirty (30) days.
Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Venue. You and we submit to the exclusive jurisdiction of the state and federal courts located in Osceola County, Florida, USA, and waive any objection to venue or inconvenient forum.
JURY TRIAL WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY.
CLASS ACTION WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
Time limit. Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after it arises, or it is permanently barred, except where a longer period is required by law.
You represent that you are not located in, and are not a national or resident of, any country or region subject to comprehensive U.S. sanctions or embargo, and that you are not listed on any U.S. government restricted-party list. You agree to comply with all applicable export control and sanctions laws in your use of the Service.
Entire agreement. These Terms, together with the Privacy Policy and any order form or written agreement signed by us, are the entire agreement between you and us regarding the Service and supersede all prior discussions. Any conflicting or additional terms in your purchase order or vendor forms are rejected and have no effect unless we agree to them in a signed writing.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Severability and waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect. Our failure to enforce a provision is not a waiver of it.
Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including outages of third-party infrastructure, network or utility failures, natural disasters, or governmental action.
Notices. We may give notice by email to the address on your account or by posting in the Service. Notices to us must be sent to hello@getvendorlens.com.
Independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.
No third-party beneficiaries. These Terms do not confer rights on anyone other than you and us.
We may update these Terms. If we make a material change, we will update the "Last updated" date and give reasonable notice by email or in the Service before it takes effect. Changes are not retroactive. Continuing to use the Service after the effective date means you accept the updated Terms; if you do not agree, stop using the Service and cancel any subscription.
Larraondo Labs LLC d/b/a VendorLens
St. Cloud, Florida, USA
hello@getvendorlens.com